You bet! The year 2000 gave birth to hiking shoes, close-toed water shoes and winter boots. All these can be seen within the web site. In Fall 2002 Teva® came out with a new and innovative line of closed toed, winter footwear.

In our attempt to be Eco-Friendly, we are not producing a catalog featuring our current line, however, we do produce a small brochure showing several of our most popular products. If you would like to receive a brochure, click here or call our Customer Service Department at 1-800-FORTEVA (01475 746000). We also invite you to browse our website to view our entire product line including this seasons newest products.

Orders shipping via UPS Domestic Ground process the same business day (all days except Saturday, Sunday and major holidays) if received before 7:00 am MST. Orders shipping via UPS Air service will process same business day (excluding Saturdays, Sundays and major holidays) when received before 11:00 am MST. If received after 11:00 am MST, order shipping via air service will process the following business day. All UPS packages are delivered on business days only (excluding Saturdays, Sundays, and major holidays).

Orders shipping via UPS Domestic Ground will process the same business day (exceptions are Saturday, Sunday and major holidays) if received before 7:00 AM MST. Orders with expedited shipping, UPS Next Day Air or 2nd Day Air will process the same day (exceptions are Saturday, Sunday and major holidays) when received before 11:00 AM MST. Orders with expedited shipping placed after 11:00 AM will be process the following business day. ALL UPS packages are delivered on business days only, Monday thru Friday.

We accept American Express, MasterCard, Visa, Discover Card, money orders, cashier's checks and personal checks. All checks and money orders need to be made out to Teva®. We may hold all orders paid by personal check up to 19 business days while the check clears the bank. All money transactions are in US Dollars.

When using your credit card, please provide your credit card billing address if different from the shipping address and daytime/nighttime phone numbers. If the billing address or the security code does not match that which is on file at the financial institution, if authorization is not given for any reason, or if the issuing bank cannot support verification efforts, we reserve the right to cancel the order without notification. In most cases, "virtual credit cards" cannot be verified. We do not recommend using a virtual credit card on your Teva® orders. If you have any questions please call our customer service department at 01475 746000.

Please allow up to 15 business days from the date we receive them for your return to be processed.

Please keep in mind all return requests (exchange/refund) will be processed as received. We cannot make any changes to the return or action requested upon receipt.

Returns and exchanges are permitted, provided it is within 30 days from the original invoice date. Item (s) must be free of wear and tear and be in restockable condition. Items that are dirty will be returned to the customer without evaluation. All orders purchased through our website, call center or mail order come with an invoice that has our return form on the back. Please complete the return form and enclose it with your item (s) to be returned to the address provide on the return form. If you do not have your invoice you may download one from our Customer Service page under Returns & Exchanges. Please use the first option, "I purchased my Teva product online at Teva.com or through the Teva call center". We ask that you use a trackable method of shipping such as UPS or FedEx. If it is more convenient to use the US Postal service, please get a Delivery Confirmation number to make your return. We are not responsible for any lost packages that were not sent back via a trackable method of shipping. You are responsible for the cost to return your item (s).

Yes. We can exchange your shoes for you, provided the shoes are from our current product line and are clean and free of wear and tear.

• If you are requesting an exchange for a more expensive style, you will need to furnish payment for the difference in purchase price.
• If you are exchanging for a less expensive style, you will be issued credit with Teva®. We cannot issue any refunds on shoes not originally purchased through our company. We sell our products at the suggested retail price and this is the amount of credit you will be issued. We are not responsible for additional markups incurred through the original purchase location.
• Click Here for Returns

The Teva® warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to Teva® which are past one year old from date of purchase will be evaluated on a case-by-case basis.

• If a product is not deemed defective, it will be returned to the customer.
• All packages should be sent via a trackable method as Teva® is not responsible for packages lost in transit.
• Returns take 1 to 3 weeks to process.
• Click Here for Returns

All international shipments are sent through UPS.

Duties & taxes and brokerage fees are calculated and charged by the courier which is UPS.

Shipping rates to Canada range from $14.95 to $119.95 or more depending upon the cost of the item(s) purchased and the method of shipment. All other international shipping charges range from $29.95 to $119.95 depending upon the cost of the purchased products. Delivery to Canada and Standard International Delivery require the consignee pay duty and taxes as mandated by the Government for which the shipment is received. Please check with your local agency for details on estimated fees. Teva® is not responsible for duties and taxes. The customer is responsible for these fees. Click Here for Returns

If an international package is refused for any reason, we will not refund the customer for the merchandise nor shipping & handling charges. We do not pay for return shipping when the package is abandoned internationally.

The recipient of the package is responsible for all duties, taxes and brokerage fees as they are not included in the cost of shipping or handling of your order. Please check with your local agency for details on estimated fees.

No, duties & taxes and brokerage fees are charged on the total amount of order which includes the merchandise and shipping & handling fees.

We have several suggestions. It is possible the rubber used on the top sole, when combined with your body chemistry, is contributing to the odor.

The easiest way to clean the sandals is to bend the heel and toe under water pressure so that any dirt in the grooves of the top sole will wash away.

Scrubbing them using a soft bristle scrub brush and an antibacterial soap may also do the trick. Do not scrub the nylon straps because it will cause them to fray. You can also put your sandals in a chlorine pool. Do not put them in a hot tub or jacuzzi! Allow your sandals to dry, but not in direct sunlight.

We recommend that you clean your sandals every 2 or 3 weeks in order to reduce the bacterial build up.

If your sandals have an odor prior to wearing them, put them in a well-ventilated area for a few days. Airing them out should do the trick.

The sandal odor is not covered under Teva® warranty.

Yes, we do. Please visit our Corporate Sales Page for more information.

Deckers Outdoor Corporation respects internationally recognized human rights and environmental standards and places them at the core of our business practices. While we do not own or operate the factories that make our products, we apply a rigorous code of conduct, the Ethical Supply Chain Guidelines, and work with the factories we use to improve their performance over time. Find out more

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Yes, if an item you purchased has been recently reduced in price, we will accommodate a price adjustment within 14 days from your order date. However, this does not apply to merchandise purchased at already reduced prices.

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The return process begins the day we receive your return and we have up to 15 business days to process it for you. If your are returning an item for credit and it was purchased on our website or through our call center, credit will be processed back to the original credit card used to make your purchase. If your return is for an exchange, as long as we have your requested item available, we will make the exchange and send it to you and we will pay the shipping cost back to you. If we do not have your requested item in stock we will issue credit back to your credit card. If your item was purchased from an authorized Teva retailer and the item is from our current product line and we have your requested item in stock we will make the exchange and send it to you and pay the shipping cost back to you. If we do not have your requested item available, we will issue a store credit to our website for the value of the returned item. By completing your return form online an account will be created from you and your credit will be available on your account. To use you credit you would need to contact our call center at 01475 746000 and any of our Customer Service Specialist can apply your credit towards your purchase. If the item you are requesting is more expensive than the item you are returning we will contact you via email to get your payment information. Please do not send cash, checks, money orders or credit card information with your return. If the item your are requesting is less expensive than the item you are returning we will credit your credit card or your account.

Unfortunately, we can only provide pictures for our current items.